OKLORA PRIVACY POLICY

Last Updated: March 2026

At OKLORA, we take your privacy very seriously. Please read this Privacy Policy (the “Policy”) carefully, as it contains essential information regarding who we are and how and why we collect, store, use, and share your personal information. This Policy also explains your rights in relation to your personal information and how to contact us if you have any questions or concerns.

We, Us, Our: OKLORAE-mail: support@oklora.com

Personal Information: Any information relating to an identified or identifiable individual.

We may collect the following categories of personal information:

Identifiers: Real name, alias, postal address, unique personal identifier, online identifier, IP address, email address, account name, and contact preferences.

Personal Records: Name, address, and financial information (e.g., credit card number and security code).

Commercial Information: Records of products or services purchased, obtained, or considered.

Network Activity: Browsing history, search history, and interactions with our website, applications, or advertisements.

Geolocation Data: Precise or imprecise location data obtained through cookies, beacons, pixels, or tags.

Sensitive Information: Payment data required to process transactions. All payment data is securely handled by third-party processors (e.g., PayPal, Shopify, Google Pay, Apple Pay).

Directly From You: We collect most information directly via our website (www.oklora.com), text, or email.

Automated Technologies: When you navigate our website, we automatically collect device and usage information (e.g., IP address, browser characteristics, and operating system).

Tracking Tools: We utilize cookies, log files, and web beacons to record your activities and preferences.

Third-Party Sources: We may receive limited data from public databases or marketing partners to enhance our service relevance.

We only process your information when we have a valid legal basis. Our purposes include:

Order Fulfillment: Managing purchases, payments, shipping, returns, and exchanges.

Fraud Prevention: Detecting and preventing fraudulent activities against you or OKLORA.

Business Optimization: Evaluating and improving our website, products, and promotional effectiveness.

Account Management: Facilitating account creation, authentication, and providing customer support.

Marketing: Sending promotional communications and delivering personalized advertisements.

We may use your personal information to send updates about exclusive offers, promotions, or new arrivals via email or text.

We will never sell your personal information to other organizations for marketing purposes.

Opt-Out Rights: You may stop receiving promotional messages at any time by contacting us at support@oklora.com, clicking the “Unsubscribe” link in our emails, or replying “STOP” to our text messages.

We may share your information with third-party vendors who perform services on our behalf, including:

Service Providers: Payment processors, order fulfillment centers, and logistics firms.

Business Operations: Marketing agencies, data analytic providers, and website hosts.

Legal Obligations: Law enforcement or regulatory bodies to comply with legal requirements.

Business Transfers: Potential buyers in the event of a restructuring or sale of the business.

Security: We have implemented appropriate security measures to prevent unauthorized access. Our systems follow top-tier industry standards for information security.

Retention: We retain your information as long as you have an account or as necessary to provide services and comply with legal obligations.

By consenting to SMS marketing, you agree to receive order notifications and marketing offers.

Consent: Opt-in data and consent for text messaging will not be shared with third parties, except for essential messaging partners.

Cart Reminders: Our website uses cookies to track items in your shopping cart to determine when to send SMS reminders.

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: support@oklora.com

If you require this notice in an alternative format (e.g., audio, large print, braille), please contact us via the email above.